Banner has established four specimen collection sites in Arizona – three in the Phoenix metropolitan area and one in Tucson. If you are concerned that you might have COVID-19, call 1-844-549-1851 and a member of our clinical team will screen you over the phone. Phones will be operated 7 a.m. - 6 p.m. Monday through Thursday and 7 a.m. - 5 p.m. on Friday. If our team member determines that you meet criteria for testing, you will be scheduled for an appointment at one of our drive-through sites. Please bring your health insurance card with you if you have one.
Upon arrival, you will be asked to stay inside your car and sign paperwork stating you are experiencing symptoms of COVID-19, you agree to be tested and you will self-isolate until you are contacted by Banner with your test results. If you agree to these terms, a Banner team member will swab the inside of your nose to collect a sample. This process will take 5-20 minutes. You can then return home to isolate until we contact you with your results.
If your test results are negative, you can return to your normal daily routine if you are asymptomatic. Keep in mind you should remain at home if you are still sick. While you may have tested negative for COVID-19, it is possible you have another illness that could spread to others. Manage your symptoms at home and contact your primary care provider (PCP) if you have any questions or concerns.
If your test results are positive, Banner will notify the county and state health departments and provide you with next steps, which could include an additional quarantine period. This quarantine period is extremely important to ensure you do not spread the virus to others.
PLEASE NOTE: Banner’s drive-through sites will not accept walk-ins. Everyone must be phone screened in advance and scheduled for an appointment. Those who arrive without an appointment will be asked to leave and call 1-844-549-1851 to complete the phone screening process.
If you are exhibiting symptoms of COVID-19 and believe you are experiencing a medical event that requires immediate attention, visit an emergency room for evaluation and treatment. Please put on a mask immediately upon arriving to protect other patients, visitors and health care workers.